Rethinking saying sorry as a leader
I agree that apologies, rather than diminishing our status, build trust and strengthen relationships.
A book you might be interested in is "Effective Apology: Mending Fences, Building Bridges, and Restoring Trust" (Berrett-Koehler, 2009). https://www.amazon.com/Effective-Apology-Mending-Building-Restoring/dp/1576759016
I know the author, John Kador.
I agree that apologies, rather than diminishing our status, build trust and strengthen relationships.
A book you might be interested in is "Effective Apology: Mending Fences, Building Bridges, and Restoring Trust" (Berrett-Koehler, 2009). https://www.amazon.com/Effective-Apology-Mending-Building-Restoring/dp/1576759016
I know the author, John Kador.